Fortnightly Highlights: What’s New in Our System

Enhanced LaunchPad’s user filtering capability, timely survey delivery for late pledges, with a simplified question page for a smoother experience.

Rayman

November 8, 2024

We’re excited to share new features designed to improve your communication and streamline your workflow. Let’s dive into the details:

LaunchPad Update

- Sort out Previous Backers Who Haven’t Backed Your New Campaign

We have upgraded launchpad’s email functionality to give you more control over your communication with supporters. Now, when sending emails to your backers for a new project, you can exclude those who have purchased or backed the new campaign.

By excluding backers who have already pledged to the new project, you can tailor your messaging to those who haven’t yet participated, encouraging them to join in without sending redundant emails to existing supporters.

Survey Update

- Instant Survey Sending for late pledge

If you have set up a late pledge for your Kickstarter campaign, wondering how to send an instant survey to backers. We are now able to send surveys to backers once they’re imported by clicking one button: 

- Variants for Digital Products

If you have various digital products, you can gather all the digital products in one single product. It will reduce the manual work of maintaining multiple product pages. Once variants are set up, PledgeBox can automatically deliver the correct digital content based on what the user selects.

- More Obvious Question Display for Customized Orders

If you have a customized product for backers, you want to check the question of a particular backer. Questions collected will be displayed at the order page and available to download attachment.